Important information for when paying with PayPal: Please ensure that you are re-directed to our website after successful PayPal payment. Otherwise, although we receive the PayPal payment, the PayPal system does not authorize the contents of your shopping cart, meaning the order is not completed and we cannot access the order information.
If this should happen to occur anyway, you will receive an email from us, "How do I save my shopping cart without having to re-enter all my order information?" 2010-03-07 19:10
Your measurements don't match up with our size chart? Just don't fill out the clothing size on your order and give us (e.g. by e-mail or in the text box on the ordering page) the following measurements:
for men's sizes: the circumference of the chest and waistband
for women's sizes: the circumference of the chest, waistline and hips
If you are not sure what to do, we are available to answer any questions. 2010-03-26 11:12
Crotch zipper: The standard version is fastened with a zipper that reaches approximately to the tailbone. The length is dependent on the garment and body size, as well as gender. 2010-03-26 11:12
Short frontal crotch zipper for men's garments (short front men): Has the length of a zipper in normal pants, and is therefore (for our products) only suitable for men's garments. 2010-03-26 11:12